Help & Support

Request Account Deletion

Your account. Your data. Your choice.

At CampusNet, we respect your privacy and your right to control your personal information. If you no longer wish to use CampusNet, you can request permanent deletion of your account and eligible associated personal data.

You can submit a request here even if you have uninstalled the application, forgotten your login details, or cannot access your account. You do not need to sign in to submit a request.

Choose the way that works for you

Can't sign in?

Use the request form on this page. You don't need to sign in or install the app.

Can still sign in?

Open CampusNet, go to Settings, and choose Delete Account. Follow the verification instructions.

Prefer email?

Write to contact@campusnet.ai with the subject “CampusNet — Account Deletion Request”.

  1. 1Request
  2. 2Verification
  3. 3Deletion
  4. 4Confirmation

Submit an Account Deletion Request

Please complete this form so our support team can identify your account and assist you.

Required · takes about a minute

0 / 1000

Do not enter or send passwords, OTPs, Aadhaar numbers, identity documents, or other sensitive information through this form.

We'll confirm here once your request is sent.

After you submit

What happens after you submit?

  1. Step 1 — Request received

    We will acknowledge your account-deletion request through the contact email address you provide.

  2. Step 2 — Account verification

    To protect your privacy, our support team may contact you to verify that you own the account. Do not enter or send passwords, OTPs, Aadhaar numbers, identity documents, or other sensitive information through this form.

  3. Step 3 — Account deletion

    Once account ownership is verified and the request is confirmed, we will initiate permanent account closure. Eligible associated personal data will be scheduled for deletion or anonymization.

  4. Step 4 — Completion confirmation

    We aim to complete eligible personal-data deletion as soon as practical, within a maximum of 7 calendar days after successful verification and confirmation, subject to applicable retention obligations. We will email you once processing is complete.

    Within 7 calendar days of verification
Your data

What information may be deleted?

  • CampusNet account and authentication identity
  • Personal profile information and eligible uploaded files
  • Connections and personal account associations
  • Eligible activity and participation information
  • Other applicable personal information associated with the account

What may be retained

Certain information may be retained where required by law or necessary for security, fraud prevention, dispute resolution, or financial recordkeeping. Such retention is governed by the CampusNet Privacy Policy and applicable obligations.

Read the Privacy Policy
FAQ

Frequently asked questions

Still unsure? Contact us.

Yes. Once completed, account deletion is permanent. You may need to register again if you wish to use CampusNet in the future.

Need help?

If you experience difficulties submitting your request, contact contact@campusnet.ai with the subject “CampusNet — Account Deletion Request”.

Contact usBack to CampusNet